🔒 Data Privacy

pbaje Privacy Policy

At pbaje, your privacy matters. This policy explains what personal information we collect, why we collect it, how we keep it secure, and the rights you have over your own data.

Our Data Protection Commitments

pbaje is committed to handling your personal data responsibly. The four principles below summarise how we approach privacy for every player on pbaje.ws.

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Data Minimisation

We collect only the data we genuinely need to deliver and secure our services.

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SSL Encryption

All data transmitted between your device and pbaje.ws is protected by SSL encryption.

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No Data Selling

pbaje never sells your personal information to third-party advertisers or data brokers.

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Contact Us

Questions about your data? Reach our team at [email protected] any time.

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This Privacy Policy was last updated in 2026. pbaje reserves the right to update this policy at any time. Continued use of the platform after any update constitutes acceptance of the revised policy.

1. Introduction

pbaje operates pbaje.ws, an online casino and sports betting platform serving players in Bangladesh. As the operator of this platform, pbaje is responsible for the personal data of players who register accounts, make deposits and withdrawals, participate in games, and interact with our support team.

This Privacy Policy describes the personal information pbaje collects from you, the purposes for which that information is used, the circumstances in which it may be shared with third parties, and the rights you have in relation to your personal data. This policy applies to all users of pbaje.ws and any associated mobile applications operated by pbaje.

By creating a pbaje account or using any pbaje service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this policy, please do not use the pbaje platform.

2. Information We Collect

pbaje collects personal information from you in several ways: information you provide directly, information we collect automatically when you use the platform, and information we may receive from third-party service providers. The categories of information we collect include:

  • Identity and contact information: full name, date of birth, email address, mobile phone number, and residential address provided at account registration or during KYC verification.
  • Financial information: deposit and withdrawal transaction records, payment method identifiers (e.g., bKash mobile number, Nagad account reference), and account balance history. pbaje does not store full payment card numbers.
  • Gaming activity data: records of bets placed, games played, win and loss history, bonus usage, session duration, and responsible gaming tool usage including deposit limits and self-exclusion periods.
  • Technical and device data: IP address, device type, operating system, browser type and version, time zone, and pages visited on pbaje.ws. This data is collected automatically via server logs and cookies.
  • Communications data: records of your interactions with pbaje customer support, including chat transcripts, emails, and call logs, where applicable. This data is retained to improve service quality and to resolve disputes.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless you have specifically provided such information in connection with a responsible gaming or self-exclusion request.

3. How We Use Your Information

pbaje uses the personal information collected from you for the following specific purposes. Each purpose is linked to a legitimate operational or legal need:

  • Account management: to create, maintain, and manage your pbaje account, including verifying your identity and age (21+ compliance), processing login requests, and managing account settings and preferences.
  • Financial transactions: to process deposits via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to process withdrawal requests to your designated payment account in accordance with our Terms and Conditions.
  • Legal and regulatory compliance: to fulfil our obligations under applicable laws and regulations, including anti-money laundering (AML) checks, Know Your Customer (KYC) verification procedures, and age verification obligations.
  • Responsible gaming: to apply the responsible gaming tools you select (deposit limits, self-exclusion, session reminders, reality checks) and to monitor for signs of problem gambling so that appropriate intervention measures can be offered where needed.
  • Service communications and marketing: to send you account notifications, security alerts, transaction confirmations, and — where you have given consent — promotional communications about pbaje bonuses, new game releases, and seasonal offers relevant to Bangladesh players.

4. Legal Basis for Processing

pbaje processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

  • Contractual necessity: processing that is necessary to perform the contract between you and pbaje — specifically to provide the gaming platform, process bets, and handle financial transactions.
  • Legal obligation: processing that is necessary to comply with applicable laws and regulations, including KYC/AML obligations, age verification requirements, and responses to lawful orders from competent authorities.
  • Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your fundamental rights and freedoms.
  • Consent: where we send you optional marketing communications, we rely on your explicit consent. You may withdraw your consent at any time by contacting pbaje support or updating your account notification preferences.

5. Sharing Your Information

pbaje does not sell your personal data to any third party. We may share your personal information with the following categories of recipient only where necessary and on a need-to-know basis:

  • Payment processors and financial service providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard, to process deposit and withdrawal transactions. These providers are contractually bound to use your data only for payment processing purposes.
  • Game content providers and platform technology providers: including Pragmatic Play, Evolution Gaming, and other licensed game studios whose content appears on pbaje.ws. These providers may receive anonymised session data for game performance and RNG audit purposes.
  • Regulatory authorities and law enforcement: where pbaje is required by applicable law, court order, or regulatory directive to disclose personal data, we will comply. We will endeavour to notify you of such a disclosure unless legally prohibited from doing so.
  • Fraud prevention and AML service providers: specialist third-party firms that assist pbaje in verifying player identities, detecting fraudulent activity, and screening transactions against AML watchlists. These firms process your data strictly under data processing agreements.

pbaje does not share your personal data with advertising networks, social media platforms, or data analytics companies for commercial profiling purposes.

6. Cookies and Tracking Technologies

pbaje.ws uses cookies and similar tracking technologies to provide a functional, personalised, and secure gaming experience. The cookies we use fall into the following categories:

  • Essential cookies: required for the platform to function correctly. These include session authentication cookies that keep you logged in, security cookies that protect against cross-site request forgery, and cookies that remember your language and currency preferences.
  • Analytics cookies: used to understand how players navigate pbaje.ws, which pages receive the most visits, and where technical errors occur. This data is aggregated and does not identify individual players. Analytics data is used solely to improve the platform.
  • Functionality cookies: used to remember your in-platform preferences such as game display settings, notification preferences, and responsible gaming tool configurations, so that these settings persist across sessions.

You may configure your browser to refuse cookies, although doing so may affect the functionality of pbaje.ws. Please note that essential cookies cannot be disabled without impairing your ability to use the platform, as they are strictly necessary for account security and session management.

7. Data Security

pbaje implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls that limit staff access to personal data on a strict need-to-know basis, regular security assessments, and monitoring systems designed to detect and respond to potential security incidents promptly.

pbaje staff who have access to personal data are trained on data protection obligations and are bound by confidentiality obligations. Access to personal data is logged and audited. Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, pbaje will notify you without undue delay.

Your account security also depends on the strength and confidentiality of your login credentials. We strongly recommend using a unique, complex password for your pbaje account and never sharing your login details with anyone. If you suspect your account has been accessed without your authorisation, contact pbaje support at [email protected] immediately.

8. Data Retention

pbaje retains your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and regulations. In practice, transaction records, KYC documentation, and account activity logs are retained for a minimum of five years from the date of the last transaction or account closure, whichever is later, to comply with anti-money laundering record-keeping requirements.

When personal data is no longer required for any of the purposes described in this Privacy Policy and the applicable retention period has expired, pbaje will securely delete or anonymise that data. If secure deletion is not technically feasible in a specific case (for example, data stored in backup archives), pbaje will isolate the data from further processing until deletion is possible.

9. Your Data Rights

As a pbaje player, you have the following rights in relation to your personal data. To exercise any of these rights, contact pbaje support at [email protected]. pbaje will respond to verified data rights requests within a reasonable time period:

Right of Access

You have the right to request a copy of the personal data pbaje holds about you, together with information about how that data is used and with whom it has been shared.

Right of Rectification

You have the right to request that pbaje correct any personal data we hold about you that is inaccurate or incomplete. You may also update certain account details directly through your account settings page.

Right of Erasure

You have the right to request that pbaje delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent. This right is subject to overriding legal retention obligations.

Right to Restrict Processing

You have the right to request that pbaje restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.

Right to Object

You have the right to object to pbaje processing your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, although pbaje may be able to demonstrate compelling legitimate grounds that override your objection in certain cases.

To exercise any of the rights listed above, please write to pbaje support at [email protected], providing sufficient information to verify your identity and to identify the specific data or processing activity to which your request relates. pbaje will not charge a fee for reasonable data rights requests.

10. Children's Privacy

pbaje is strictly an adult platform. Registration and use of pbaje.ws is open only to individuals aged 21 and above. pbaje does not knowingly collect personal data from any person under the age of 21. If you believe that a minor has registered an account or provided personal data to pbaje, please contact pbaje support at [email protected] immediately. Upon verification, pbaje will promptly close the relevant account and delete any associated personal data.

21+ only. pbaje operates a strict minimum age policy of 21 years. Any account found to have been registered by a person under 21 will be closed immediately and all associated funds will be returned to the payment source used at registration, after identity verification.

11. Third-Party Links

pbaje.ws may contain links to third-party websites or resources for informational purposes. pbaje has no control over the content, privacy practices, or security of those third-party sites. This Privacy Policy applies solely to pbaje.ws and the services operated directly by pbaje. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

pbaje reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material, pbaje will post a notice on pbaje.ws and, where appropriate, send a notification to the email address registered to your account. The date at the top of this policy indicates when it was last reviewed.

Your continued use of pbaje.ws after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the platform and may request account closure in accordance with Section 10 of the pbaje Terms and Conditions.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way pbaje processes your personal data, please contact our support team. We are committed to responding to all privacy-related enquiries promptly and to resolving any concerns you may have about your personal data.

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Privacy enquiries: [email protected] — our team handles all data rights requests, consent withdrawals, and privacy concerns for Bangladesh players.

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